Dedicated shipments for Mars Hydro

Our shipments are expressed in 24 / 48h, however Mars Hydro products are shipped directly from their warehouse therefore their shipping policies are valid, as well as the Warranty is Mars Hydro's responsibility. Below we list the regulation and we remind you that the prices of all Mars hydro products include Shipping.

We ship to most European countries:

Germany, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark , Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Romania, Poland, Portugal, Russia, Slovakia, Slovenia, Spain, Sweden

We do not ship to:

  • Norway, Switzerland, Andorra, Iceland, Liechtenstein, Macedonia, Ukraine, Vatican City. San Marino, Cyprus
  • Island, such as Palma, Corsica, Jersey
  • Some limited areas

We do not ship to the above areas, thanks for your understanding.

Order confirmation

As soon as you place your order, we will send you an order confirmation email. Normally most of the products in stock are shipped within 1-3 business days of completion order payment. For pro-order products, customers can choose to wait for shipment or refund

Shipment of the order

  • We will send the tracking information to your email address once the item has been shipped, so that you can easily track the shipment
  • We usually ship via DHL, Royal Mail, GLS, DPD or other couriers. After your order has been processed, please allow 5 to 15 business days for the product to reach you.
  • shipping time: Germany: 2-5 working days; United Kingdom: 3-5 working days; EU: 5-15 working days
  • Shipping costs calculated on the checkout page
  • For Ireland buyer: will ship from Germany with EU plug
  • For COVID-19, delivery may delay, we appreciate your understanding

Change order

If you need to modify your order after completing the payment, please contact us for the first time when you realize it. We will reply to you as soon as possible and do our best to correct it . Please understand that if the item has been shipped from stock, the change may fail or there is an increase in time and cost.

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